The exclusive ISP deal that property developers signed ten years ago made sense at the time: one provider, one conduit run, one support number. But the broadband market has changed. Residents now expect gigabit speeds, competitive pricing, and the ability to choose their own provider — and they will factor connectivity quality into their leasing decisions.
For MDU operators managing portfolios of 20, 200, or 2,000 units, renegotiating carrier arrangements building by building is not a viable strategy. What works is renegotiating at the portfolio level — and that requires leverage that most operators simply don't have alone.
Capcon aggregates MDU demand across its customer base, giving individual operators the purchasing power of a much larger entity. Carriers compete for access to that pool. The result is meaningful price reductions, diversity options, and SLAs calibrated to residential expectations rather than enterprise data centres.
Transitioning an existing building to a multi-carrier model typically takes 60–90 days and does not require new conduit. Our provisioning team manages the carrier coordination; the property management team manages resident communications. Most operators see a net-positive outcome on the P&L within the first six months.