What 50+ municipal broadband projects taught us about avoiding deployment delays
Every municipal broadband project starts with a timeline that looks reasonable on paper. Most of them slip anyway.
ReadNetwork as a Service
Fully managed network infrastructure at any scale. With one vendor.
Network problems don't stay in the network. They show up in revenue, headcount, and delivery timelines.
Operational overheadEvery circuit at a new site means a new procurement cycle: RFPs, carrier negotiations, contract reviews, provisioning coordination. Multiply that by 20 sites and you have a full-time job that doesn't scale. Your team's time has a cost - and carrier management isn't the highest use of it.
Downtime exposureWhen a circuit goes down, your team owns the response: identifying the carrier, opening the ticket, coordinating the fix, and escalating when SLAs slip. Every hour offline is measurable revenue exposure - and the burden sits entirely with your staff. A managed network shifts that burden to the operator who controls the infrastructure.
Fragmented vendor landscapeFive locations can mean five carriers, five contracts, five renewal cycles, and five different support escalation paths. None of them have visibility into the others. When performance degrades or requirements change, you're negotiating from scratch - every time.
We source, build, and operate your network. You run your business.
NaaS moves carrier sourcing, contract negotiation, and infrastructure management off your team entirely. We source circuits from 500+ carriers, negotiate contracts on your behalf, manage provisioning at every site, and operate the network after go-live - with full NOC coverage and real-time visibility through ClearView.
Let us handle your network for you - from the first circuit to ongoing operations. So you can start focusing on what your network needs to deliver, not how it gets delivered.
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Everything your network needs, delivered as a single managed service.
A NaaS deployment can include any combination of the services below: sourced, provisioned, and managed by one team, under one SLA, through one portal. You define the requirements; we build and run the infrastructure.
IP Transit
High-performance BGP connectivity to the global internet through AS 14016, our own autonomous system. You get direct, low-latency paths to the internet, not someone else's transit resold at a margin.
Transport
Dedicated circuits, Ethernet, MPLS, wavelengths, or dark fiber between your locations, sourced from our carrier network and managed end-to-end. One provider handles every link, regardless of how many carriers sit behind it.
IX Peering
Direct exchange access at five peering points across our infrastructure. Lower transit costs, better performance to major content networks, and routes that don't take unnecessary detours.
Cloud Connect
Private, dedicated connections to AWS, Azure, Google Cloud, and Oracle, bypassing the public internet entirely. Predictable latency and throughput for workloads that can't tolerate variability.
DDoS Protection
Always-on detection and mitigation across your entire address space, with no traffic rerouting required. Attacks are identified and scrubbed before they reach your infrastructure.
Managed Security
Firewall management, content filtering, and 24/7 SOC monitoring handled by our team. Security posture stays current without requiring your staff to own it.
Network Management
Round-the-clock NOC monitoring, proactive fault resolution, and ongoing capacity planning. We catch issues before they become outages, and when something does need attention, our team owns the response.
We allow our customers to focus on what they do best – putting glass in the ground and focusing on their customers while we manage the backend network.
John McLauchlin
COO, AEX
Networking without NaaS compared to with Capcon NaaS
- Carrier management
- WithoutNegotiate and manage contracts with each carrier individuallyWithOne partner, 500+ carriers handled on your behalf
- Scaling
- WithoutRenegotiate contracts, provision new circuits, manage lead timesWithScale bandwidth up or down on demand
- New locations
- WithoutSource new carriers, repeat procurement process per siteWithAdd sites without rebuilding your carrier portfolio
- Support
- WithoutMultiple vendor contacts, unclear accountabilityWithOne team, one number, complete accountability
- Visibility
- WithoutFragmented across carrier portals and billing systemsWithSingle dashboard across every service and location
- Infrastructure investment
- WithoutSignificant upfront capital commitmentWithConsumption-based, no overprovisioning
- Internal resource requirement
- WithoutDedicated team to manage carrier relationships and network operationsWithEngineering team focused on your business, not your carriers
| Without NaaS | With NaaS | |
|---|---|---|
| Carrier management | Negotiate and manage contracts with each carrier individually | One partner, 500+ carriers handled on your behalf |
| Scaling | Renegotiate contracts, provision new circuits, manage lead times | Scale bandwidth up or down on demand |
| New locations | Source new carriers, repeat procurement process per site | Add sites without rebuilding your carrier portfolio |
| Support | Multiple vendor contacts, unclear accountability | One team, one number, complete accountability |
| Visibility | Fragmented across carrier portals and billing systems | Single dashboard across every service and location |
| Infrastructure investment | Significant upfront capital commitment | Consumption-based, no overprovisioning |
| Internal resource requirement | Dedicated team to manage carrier relationships and network operations | Engineering team focused on your business, not your carriers |
Infrastructure built from the ground up for managed connectivity
Tap a dot to explore our network
AS 14016Our backbone networkEquinix IX Dallas · Equinix IX Chicago · DRIX Atlanta · CIX-ATL · DE-CIX New York
About our networkHow we work to remove carrier complexity and overhead from your roadmap
Outcome-driven designWe start with your business requirements, not a product list. Whether you need low-latency paths between data centers, resilient internet access across 50 branch locations, or upstream connectivity for a fiber deployment, we design the network around the outcomes you need to achieve.
Aggregated carrier infrastructureBehind every NaaS deployment is our carrier aggregation platform - pre-negotiated agreements and established interconnections at major gateways. We source, provision, and manage the underlying carrier services. You never evaluate, negotiate with, or manage a carrier directly.
Flexible consumptionScale bandwidth up or down as your needs change. Add new sites without renegotiating your entire carrier portfolio. Adjust your architecture as your business evolves. What takes months in a traditional procurement model takes days in NaaS.
Complete operational ownershipWe manage every aspect of the network - monitoring, fault resolution, carrier coordination, performance optimization, and capacity planning. Your team interacts with one partner regardless of how many carriers or technologies operate beneath the surface.
Our client portal gives you complete visibility into your network, wherever you are.
Track every service from order through activation. View service details, provisioning milestones, contract terms, and monthly costs in one place. Execute changes - upgrades, moves, modifications, reterminations - on demand, without opening a support ticket. Technical documents are available for download at any stage.
We work with operators who can't afford to treat network management as a full-time job.
Venture-backed ISPs and fiber operators
Operators deploying BEAD-funded or venture-backed networks need upstream infrastructure fast, without diverting capital and engineering resources from last-mile construction. NaaS provides the backend while you build the frontend.
Distributed enterprises
Multi-site organizations can replace the complexity of managing dozens of carrier relationships with a single, scalable network service that adapts as locations are added, removed, or reconfigured.
Managed service providers
MSPs looking to extend their service portfolio with reliable, wholesale-grade network infrastructure can leverage NaaS to serve their customers without building their own backend.
We go above and beyond for your network.
A network you can rely on. Every circuit is monitored around the clock. We catch issues before they become outages, escalate before you notice a problem, and resolve without you needing to manage the carrier. That's what full NOC coverage actually means.
One partner. Full accountability. We own the entire service relationship - sourcing, provisioning, support, and escalation. No carrier finger-pointing, no chasing multiple vendors. Whatever needs fixing, we fix it.
Connectivity that pays for itself. The hours your team reclaims from carrier management go back into operating your network. Faster provisioning means revenue arrives on schedule and grant milestones stay on track.
