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Internet access that holds up where an outage has real consequences.

  • AEX
  • Resound
  • Sprout Fiber Internet
  • AEX
  • Resound
  • Sprout Fiber Internet

Access is a procurement problem as much as a technology one.

The right type of internet access depends on the site, the budget, and what's actually available at that address. Getting all three right across a portfolio of locations is where most operators struggle.

One carrier rarely covers every site.Building a multi-site access strategy means managing multiple contracts, SLAs, and provisioning timelines under one operational team, without a carrier-agnostic view across any of it.

Dedicated and broadband serve different needs and can't substitute for each other.Without carrier-agnostic sourcing, you end up applying the same access type to every site regardless of fit: overspending where broadband would do, or underprovisioning where dedicated capacity is required.

In underserved markets, sourcing matters as much as technology.Fixed wireless and satellite are often the only viable options at rural or remote sites. Working with the right providers determines whether performance is acceptable or marginal.

DIA

Symmetrical, SLA-backed fiber for traffic that can't share a pipe.

Dedicated internet access gives you a guaranteed circuit: your bandwidth, not contended with other customers. We source DIA across 500+ carriers, match the right provider to your address and speed requirement, and hold the SLA on your behalf so you're not managing carrier relationships yourself. DIA is the right choice when latency, jitter, or uptime have direct consequences.

Best for

Primary sites, SD-WAN underlays, and hosted voice deployments where a circuit outage or degraded path has direct business impact: headquarters, data centers, and any location running real-time applications.

Carrier-matched to your address

We source from 500+ carriers and select on route quality, SLA terms, and price at your specific address - not whoever has fiber in the building. You get the best-fit circuit, not the most convenient one.

SLA held on your behalf

Contractual uptime and performance guarantees backed by real telemetry. We hold the carrier accountable to the SLA so your team doesn't manage that relationship or chase credits when targets are missed.

Built for SD-WAN underlays

DIA as the primary path under an SD-WAN overlay gives you deterministic performance on the critical path, with broadband or wireless as failover. We provision and monitor both layers under one NOC.

Broadband

Shared access that makes sense where dedicated capacity doesn't.

Business broadband delivers reliable connectivity at a fraction of the cost of dedicated fiber. It's contended, which means performance varies under load, but for branch offices, retail locations, and backup paths, that tradeoff is economically correct. We source across cable, DSL, and fiber-to-the-premise providers depending on what's available at the address, and manage provisioning and support so you're not coordinating with individual ISPs per site.

Best for

Branch offices, retail locations, and SD-WAN secondary paths where a short outage window is tolerable, bandwidth requirements are moderate, and the cost of dedicated access isn't justified by the business function.

Multi-provider sourcing per site

We assess what's available at each address and select from cable, DSL, and fiber-to-the-premise providers based on performance track record and cost. You don't have to know which ISPs serve a given location.

SD-WAN failover and load sharing

Broadband as a cost-effective secondary path alongside a primary DIA circuit. Under SD-WAN policy, it carries bulk or backup traffic in steady state and picks up primary traffic when the DIA path degrades.

Consolidated provisioning and support

One team provisions and supports your broadband circuits across all providers and locations. No ISP portals to manage, no individual ISP support queues to chase when something goes wrong.

Fixed wireless

Carrier-grade wireless broadband where fiber doesn't reach or doesn't arrive in time.

Fixed wireless access delivers business-grade connectivity via licensed spectrum, with no ground-breaking and no long-lead fiber pulls. For sites in areas with limited wireline infrastructure, or where a fiber installation timeline would delay go-live, FWA provides a viable primary or interim solution. Performance varies by distance from the tower and line-of-sight conditions, which makes vendor and location assessment critical before committing to a circuit.

Best for

Rural and suburban locations without wireline infrastructure, sites that need to be live before a fiber provisioning cycle completes, and multi-site operators managing portfolios where some locations are well-served by fiber and others are not.

Site assessment before commitment

We assess tower distance, line-of-sight conditions, and licensed spectrum availability at each site before recommending FWA. You don't get a circuit that performs below expectations because the survey was skipped.

Licensed spectrum providers

We work with licensed FWA providers operating in protected spectrum bands - not unlicensed Wi-Fi-based alternatives that degrade under contention. Performance is more predictable and interference risk is lower.

Short lead times

FWA can be live in days to weeks where wireline alternatives take months. For sites where the business is ready before the fiber is, it bridges the gap without leaving a location on 4G hotspots.

Our client portal gives you complete visibility into your network, wherever you are.

Track every service from order through activation. View service details, provisioning milestones, contract terms, and monthly costs in one place. Execute changes - upgrades, moves, modifications, reterminations - on demand, without opening a support ticket. Technical documents are available for download at any stage.

Every circuit we deliver is sourced from our own network.

DIA, broadband, fixed wireless, or satellite, the access at your door is negotiated and backed by real infrastructure, not handed off to whoever answered first.

500+
carriers sourced across the lower 48
5,000
field technicians behind every install
10G–400G+
capacity provisioned, branch to backbone

Tap a dot to explore our network

AS 14016Our backbone networkEquinix IX Dallas · Equinix IX Chicago · DRIX Atlanta · CIX-ATL · DE-CIX New York
About our network

We go above and beyond for your network.

Our NOC is staffed by engineers who treat your network as their own.

24/7 support
Round-the-clock coverage from engineers who act the moment a problem lands, not a queue that opens at nine.
US-based
Answered in the US by engineers with the authority to act on it themselves.
Result driven
We escalate to carriers on your behalf and stay on a problem until your network is right.
Capcon's ability to provide scalable, robust solutions helps us tie rural and local ISPs into our network points of presence, bringing traffic back to peering locations efficiently.

John McLauchlin

COO, AEX

The difference managed connectivity makes.

The right access type at every address. DIA, broadband, fixed wireless, and satellite, sourced from the carriers that actually serve each location, so the access type fits the site instead of being forced to match whatever is easiest to provision.

One team across every access type. A single NOC monitors and manages the whole portfolio regardless of technology or carrier. One escalation path and one SLA to hold, whether the site runs on fiber or satellite.

Every site, accounted for in one portal. ClearView keeps circuit status, performance data, and support tickets for every location together, so your team manages outcomes instead of chasing individual carrier relationships.

A network operations professional reviewing connectivity dashboards on a mobile device

AEX — Simplifying growth

We cut AEX's backhaul procurement from 6–12 months to 30–90 days, for rapid multi-state expansion.

Read the case study
AEX

Our clients don't worry about connectivity and neither should you.

We measure our performance against one standard: yours. So when we say we handle it, we mean it - end to end, across every carrier, every circuit, every issue.

72.9

Net Promoter Score

95% of our customers would recommend us. Live NPS tracker

9.52

NOC satisfaction

Rated out of 10 across all support interactions.

9.8

Provisioning satisfaction

Client-rated score on circuit delivery and onboarding.

Hand us your whole network footprint, for connectivity you stop thinking about.