What 50+ municipal broadband projects taught us about avoiding deployment delays
Every municipal broadband project starts with a timeline that looks reasonable on paper. Most of them slip anyway.
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Connect to the internet
One outage, three NOCs to callA circuit drops on one carrier and there's no single escalation path. The outage stays live while three support teams work out whose problem it is.
Bandwidth doesn't fix a routing problemWhen traffic is backhauled through a national ISP before it reaches content, adding capacity changes nothing. Performance comes down to where a network sits relative to content - not how much bandwidth sits on the circuit.
Carrier procurement never actually endsEvery refresh cycle means evaluating carriers, negotiating rates, and managing provisioning at each site. The work compounds as the footprint grows, and none of it converts into anything that ships.
Our presence at internet exchanges in Chicago, Atlanta, New Jersey, and Dallas puts your traffic directly adjacent to the content your users are hitting. No backhauling through a national ISP - lower latency and measurably better performance at the edge.
Every circuit on AS 14016 includes baseline DDoS protection through our security platform. No separate setup, no waiting until after an attack to get covered.
Evaluating carriers, negotiating contracts, managing provisioning - it's a full-time job that rarely works out the way you hope when you're doing it alone. We act as your sourcing team with a single point of contact on every order.
Having Capcon be able to provide quotes, designs and diversity at scale across multiple markets for us has been a game-changer.
John McLauchlin
COO, AEX
Capcon's AS 14016 is our own autonomous system. You get access to an ecosystem of 500+ carriers built over years of relationships, paired with a team that manages everything from sourcing to installation to ongoing support.
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NaaS
The internet is the connection you came for. But we can run what sits around it too: DDoS protection, direct peering, and cloud on-ramps, all on AS 14016, under one team, one contract, and one bill, with the reach of a major operator's network and none of the work.
About NaaSClearView shows circuit status, performance metrics, open orders, and support tickets in one dashboard - regardless of which carrier is underneath. When a circuit drops, you see it before a customer calls.
Explore ClearViewCarrier-wide visibility.Every upstream circuit and carrier status in one dashboard, with no separate vendor portals to juggle.
Self-serve tickets.Open, track, and update NOC support tickets directly from ClearView, without calling in.
Order tracking.Follow every new circuit from order to live, with provisioning milestones and carrier updates in one view, so you know when capacity actually arrives.
A network you can rely on. We monitor every circuit around the clock and catch issues before they cause outages. Our NOC runs 24/7 so your team isn't the one getting paged at 2am.
One partner. Full accountability. We own the entire service relationship: sourcing, provisioning, support, and escalation. No carrier finger-pointing, no chasing multiple vendors across a large footprint.
Connectivity that pays for itself. The hours your team stops spending on carrier management and escalations go back into the build. Faster provisioning means revenue arrives when it should.

Responsive when you need us, invisible when you don't.
NOC satisfaction
Rated out of 10 across all support interactions.
Provisioning satisfaction
Client-rated score on circuit delivery and onboarding.