For multi-site businesses, managing network connectivity is a complex and time-consuming responsibility. Outsourcing this management to a specialist provider can dramatically simplify operations while improving outcomes.
The complexity of multi-site network management
Managing connectivity across multiple locations involves a wide range of tasks:
• Evaluating and selecting internet service providers for each location
• Negotiating carrier contracts and managing renewals
• Procuring, configuring, and deploying network hardware
• Monitoring network performance and availability
• Troubleshooting connectivity issues when they arise
• Managing relationships with multiple vendors
• Planning and executing network upgrades
• Ensuring security policies are consistently applied
For most businesses, this work doesn't align with their core competency. The time and resources spent on network management could be better directed toward activities that drive competitive advantage.
What outsourced network management provides
1. Expertise: Managed connectivity providers have deep expertise in network design, carrier evaluation, and technology selection that most enterprises can't develop internally.
2. Carrier Relationships: Providers like Capcon work with hundreds of carriers, giving them access to pricing and coverage options that individual businesses can't access on their own.
3. Proactive Monitoring: 24/7 network monitoring means issues are identified and addressed before they impact users - rather than discovered when someone calls the help desk.
4. Single Point of Accountability: Instead of managing relationships with multiple ISPs, hardware vendors, and support organizations, businesses have a single provider responsible for their connectivity.
5. Predictable Costs: Monthly managed service agreements turn variable network costs into predictable expenses, simplifying budgeting.
When does outsourcing make sense?
Outsourcing network management makes sense for businesses that:
• Operate multiple locations, especially across different geographies
• Lack the internal expertise to evaluate and manage connectivity effectively
• Are growing and adding new locations regularly
• Have experienced frequent network issues that have affected business operations
• Want to redirect IT resources toward more strategic initiatives
Capcon Networks specializes in managed connectivity for multi-site enterprises. Our service covers carrier procurement, hardware deployment, network configuration, monitoring, and support - all bundled into a single monthly service agreement with guaranteed uptime SLAs.