Resound and Capcon Connect
Resound Networks grew from a garage startup in Pampa, Texas in 2016 to serving thousands of subscribers across seven states. Federal grants totaling $303 million accelerated their expansion into previously unaddressed communities, bringing broadband to some of the hardest-to-reach markets in the country.
Dennis Durden and Chris Vainrib — both with military networking backgrounds — met the Capcon team at an industry event in Florida in 2023. The timing was right: rapid geographic expansion had created connectivity procurement bottlenecks their team could not absorb.
Resound Builds, Capcon Connects
Every new market meant sourcing diverse carriers, verifying capacity availability, and obtaining competitive pricing — a process that consumed weeks of administrative time per deployment. With Capcon's carrier-agnostic approach, what previously took weeks could be initiated with a single email.
Capcon also pushed Resound toward path diversity options they hadn't previously considered — finding genuine redundancy in markets where multiple carriers appeared to share the same physical infrastructure.
Full Steam Ahead
The impact on activation timelines was immediate and dramatic. Managing multiple carriers, contracts, and support contacts across geographically dispersed markets had created significant operational drag. Capcon consolidated that complexity into weekly calls with a dedicated team.
320–330 days
before Capcon
~45 days
with Capcon
Order-to-circuit activation
Looking Ahead
Resound is mandated to pass a minimum of 250,000 homes by the end of 2028 under a single grant program, with additional grants funding further expansion beyond that. Capcon's ability to source and activate connectivity at speed — across any carrier, in any market — is a direct enabler of that mandate.
